Jenny – Business Office Manager
Jenny joined the practice in 2008 when her spouse was stationed in Everett at the naval base. Although born and raised in Texas, and then later moving to Tennessee, she and her spouse finally decided to call the beautiful Pacific Northwest their home. We were blessed to acquire an expert employee with attention to detail. Bookkeeping and numbers are what Jenny zeros in on, making her a great asset on our management team. Jenny’s role as business office manager involves revising procedures and processes to make Alderwood Vision Source function as smoothly as possible. As she has been with our company for over 8 years, Jenny delegates tasks throughout the office to prioritize patient care.
Jenny is also our staff photographer as she graduated with an AA in Fine Arts in Photography. She created the Hall of Frames for our website, you can check it out under Vision Care & Products tab. Besides photography, Jenny enjoys traveling, hiking, thrift shopping, and gardening with her husband.
Joleen began working with Alderwood Vision Source in 2012. Joleen graduated from PIMA Medical Institute in 2011. She is our technician – back office lead and oversees the daily flow of patient care after patients check in. Joleen assists Dr. McKinney in dry eye treatment and procedures as well as assisting in contact lens fitting and care. When we need a volunteer for leading committees or help with special projects, Joleen always steps up and leads the way. We rely on her dedication and professionalism when it comes to taking care of our patients.
Outside of working at Alderwood Vision Source, Joleen enjoys hiking, shopping, spending time with family and playing/watching basketball. “Go Thunder!”.
Stephanie – Assistant to the Management Team
Stephanie joining our staff felt natural as her mother was once an employee here too! Stephanie is a graduate of Western Washington University in Bellingham where she studied English Literature and the French language. Her past work experience and thorough approach has proved to be great for billing insurance, training and helping in the HR capacity. On her free time, she enjoys crafts, going to concerts and hanging out with her precious kitty, Button. Look closely at her picture and you will see her “Button-look-a-like” glasses she is rocking.
Renata – Dispensing Optician
Renata has recently moved from the sage grass tundra of Pullman to the greener part of our beautiful state. She has been an optician for many years and we are proud to say that she is a very strong and solid part of our optical team. We wonder at times, what we did without her! Renata is as unique and interesting as her last name! Born and raised in South Africa until she was 16, she brings a great Afrikaans accent to our cultural mix and if you really want a treat, have her speak Afrikaans to you – it’s a very beautiful and complicated language! Along with Renata’s years of optical experience she brings a feminine flare to our boutique and has proven to be a delightful addition. Outside of work she enjoys watching the Seahawks games with her cat, Bella, and baking for us!
Elizabeth – Insurance Specialist and Patient Receptionist
Elizabeth started in early 2017 and has already proven to be an asset to our front desk team with her relaxed and calm personality, and has been quick to learn the ins and outs of insurance receivables. She has had years of experience in customer service and is a licensed cosmetologist, as you’ll be able to see as her hair is always perfectly styled. When not at work she enjoys cooking and watching the Seahawks games with her husband and two cats, Bella and Aggie.
Alma – Patient and Schedule Coordinator
Alma is our schedule coordinator and you’ll hear her kind and upbeat voice when you call in to schedule your appointments. With her innovative ideas and bubbly personality, she has made a huge impact on how our schedule and appointments function together. Although originally born in Bosnia, Alma moved to Washington when she was 5 years old. She now spends all her free time with her two daughters and other family in the area. She also enjoys cooking and shopping, and travels to Europe to visit her extended family every chance she gets.
Nathan – Licensed Optician, LDO
Nathan has worked in the Optical industry for years but recently became a Licensed Optician. We were excited for him to join our team here at Alderwood Vision Source when him and his family moved up from the Vancouver area to be closer to family after having their first child. His previous work at a finishing lab gives him great insight and knowledge on the technology and function of our lenses. Nathan is known for going above and beyond to make sure the patient gets the best customer service experience. When not at work he enjoys time with his wife, daughter and American Staffordshire Terrier. He also enjoys playing the drums and rooting for his favorite team, the Green Bay Packers.
Ashlee – Dispensing Optician, ABOC
Ashlee started in the optical industry in 2003 as a medical biller and technician but quickly found her passion for the optical side. Her appreciation and knowledge of fashion helps her fit patients in the right frame style to fit each individual while ensuring that the lenses chosen will enhance their vision. Originally a Californian, she brought us a little bit of the California sun in her smile and warm, upbeat demeanor. When not at work she enjoys spending time with her husband and two dogs, Goose and Frank. She also enjoys cooking, working out and painting.